Customer Testimonials

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DealerRater Jun 18, 2022

My salesman, Don,did everything to make sure I was happy, satisfied and was awesome

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Cars Apr 13, 2022

We flew all the way from Oklahoma to pick up a new Ford F650 Wrecker. We worked with Alan Beery to get the truck over the phone. Unfortunately we didn't get to meet him when we picked up the truck but the rest of the staff made us feel like part of the family and were very professional in helping us. we highly recommend this place to anyone who is looking for a great deal and very nice folks! Thank you again to everyone that helped us! Stanley Landers

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Cars Mar 8, 2018

I bought an 06 f150 in October. Had a mechanical issue that I wasn't able to fix. Called them and they squeezed me in the same day. Even did it for way less than anyone else

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DealerRater Jun 11, 2017

I would like to give Paul Misch a huge thank you for helping me get a new car. There was other dealerships around me that told me that they could not help. So thankful for Paul Misch for all that he did to get me out of the car I was in.

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DealerRater Feb 10, 2017

Truly the best service department I have ever dealt with. They made my inconvenience of needing a repair a pleasant experience. Thank you, Bill Feikert

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DealerRater Aug 20, 2014

After working with Brian Gibson in Toledo with my first car purchase, I knew I wanted to work with him again. After several easy exchanges, he knew what I wanted and presented me with the most beautiful Ford Edge Sport I've ever seen. He made the entire experience effortless and I would definitely recommend anyone needing a new vehicle to make the trip to Orrville to see Brian Gibson. You won't be disappointed.

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DealerRater Aug 19, 2014

I purchased a vehicle from Mr. Gibson in Toledo so when he relocated to Orrville, OH, I followed him to make another purchase. My husband wanted a Ford Truck, and Brian and his dealership were top notch. He helped us with many options to make the vehicle fit our budget. Excellent customer service and made the entire process seamless. We actually saved money in our monthly payment and got a brand new vehicle! We recommend Brian and Whites Maibach Ford to all our friends! It's totally worth the 2 hour drive.

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DealerRater Jul 8, 2014

I bought my first car from Whites, an I was very surprised with the ease of the process. I was in and out in about an hour and a half, including the test drive. Ms. Diaz was knowledgeable, friendly, and accommodating to questions and to my budget. The experience was just great from the moment I walked onto the lot to when Christina waved goodbye as I drove away in my new car 🙂

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DealerRater Jul 8, 2014

Great dealership with very friendly sales staff. They stand behind their product and were a pleasure to do business with. Thank you for a great experience.

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DealerRater Jul 9, 2012

As the first dealership I have dealt with at length, Maibach Ford has spoiled me. Having now moved out of the area and visited other Ford dealerships for simple service work, I now realize what a gem Maibach was. Everyone is nice and courteous and up front about everything. If there is something you don't understand, their service reps and mechanics go out of their way to explain things and make you feel comfortable with your decisions. I highly recommend their service, especially their tire/oil change center ("Fast Freddy's"). The ownership of Maibach has changed ...

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DealerRater Jul 21, 2009

I have never been very pleased with any auto dealers in the past, and so I always dread having to look for another vehicle. I was skeptical when I first went to Maibach; I mean, everyone is nice when they want to sell you something, right? The sales people were all very courteous to me, the owner, Fred was always friendly, the price was good (I had gotten my info together on-line beforehand to be prepared). After the sale I braced myself for service fiascos. During the warrenty time on my truck, the service work was A-1, and I was ...

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